Insights from the Front Lines of Medical Documentation

We explore the root causes of information chaos, designing for clarity, and the thoughtful application of AI in medicine.

When the Chart Comes Up Empty
Blog, The Problem Jacob Kantrowitz Blog, The Problem Jacob Kantrowitz

When the Chart Comes Up Empty

Sometimes the chart isn’t too full—it’s too empty. When key clinical information is missing, clinicians are forced to piece together the story themselves. In this post, we explore how information underload slows care, increases risk, and contributes to burnout—and how Stream helps preserve continuity over time.

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Too Much Information, Too Little Time
Blog, The Problem Jacob Kantrowitz Blog, The Problem Jacob Kantrowitz

Too Much Information, Too Little Time

Information overload is more than a nuisance—it’s a major contributor to clinical burnout. When alerts, messages, and chart clutter pile up without prioritization, cognitive load skyrockets. In part two of our Information Chaos series, we break down how overload disrupts clinical reasoning—and what we’re doing about it.

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Why “Faster Notes” Won’t Fix Cognitive Overload
Blog, Our Approach, The Problem Jacob Kantrowitz Blog, Our Approach, The Problem Jacob Kantrowitz

Why “Faster Notes” Won’t Fix Cognitive Overload

Notes that write themselves are handy—but they don’t cure information overload. Clinicians still scroll through dozens of encounters to recover context. In this post we unpack why “faster notes” isn’t enough, show how persistent, problem-oriented threads cut cognitive load, and share what we’re building at River Records to keep every detail—labs, meds, follow-ups—exactly where you need it, every time.

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Drowning in Documentation: The Cognitive Overload of Clinical Notes
Blog, The Problem Jacob Kantrowitz Blog, The Problem Jacob Kantrowitz

Drowning in Documentation: The Cognitive Overload of Clinical Notes

Clinical documentation is no longer a tool for clarity—it’s a source of mental overload.

Today’s EHRs bury clinicians in duplicated notes, fragmented interfaces, and templated noise. The result? Slower decisions, missed signals, and mounting burnout. This week, we explore how cognitive overload is quietly eroding care quality—and what a better future could look like if documentation supported clinical thinking instead of sabotaging it.

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Part 2: Siloed Documentation in a Collaborative World
Blog, The Problem Alex Butler, MD, MS Blog, The Problem Alex Butler, MD, MS

Part 2: Siloed Documentation in a Collaborative World

The clinical note has been a cornerstone of medical documentation for decades. While this structure may have worked in the past, the note paradigm is increasingly out of place in today’s healthcare environment. In this post, we’ll explore how notes — organized around visits and not around problems— create information chaos in healthcare and why we need to move toward a new documentation model.

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The Future of Live Documentation - Addressing the Growing Problem of Medical Documentation Overload
White Paper, The Problem, Our Approach Jacob Kantrowitz White Paper, The Problem, Our Approach Jacob Kantrowitz

The Future of Live Documentation - Addressing the Growing Problem of Medical Documentation Overload

As AI continues to transform healthcare, many assume it can fix the growing issue of documentation overload. While AI offers just-in-time summaries and automation, relying solely on it without improving how data is structured leads to bloated, disorganized charts. In our latest post, we explore why better organization—through problem-oriented documentation and structured data—is key to streamlining workflows, reducing costs, and enhancing patient care.

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