Insights from the Front Lines of Medical Documentation

We explore the root causes of information chaos, designing for clarity, and the thoughtful application of AI in medicine.

Why Clinicians Copy-Paste: Designing for Persistence, Not Duplication
Our Approach, AI in Clinical Practice Jacob Kantrowitz Our Approach, AI in Clinical Practice Jacob Kantrowitz

Why Clinicians Copy-Paste: Designing for Persistence, Not Duplication

Clinicians aren’t copy-pasting out of laziness. They’re trying to preserve clinical context that still matters. In this post, we explore how our research into duplication in the EHR led us to rethink documentation persistence and build Problem Link, a feature that keeps medical problems connected over time.

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Why “Faster Notes” Won’t Fix Cognitive Overload
Blog, Our Approach, The Problem Jacob Kantrowitz Blog, Our Approach, The Problem Jacob Kantrowitz

Why “Faster Notes” Won’t Fix Cognitive Overload

Notes that write themselves are handy—but they don’t cure information overload. Clinicians still scroll through dozens of encounters to recover context. In this post we unpack why “faster notes” isn’t enough, show how persistent, problem-oriented threads cut cognitive load, and share what we’re building at River Records to keep every detail—labs, meds, follow-ups—exactly where you need it, every time.

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Our Approach to Clinical Documentation: A Philosophical Shift
Blog, Our Approach Jacob Kantrowitz Blog, Our Approach Jacob Kantrowitz

Our Approach to Clinical Documentation: A Philosophical Shift

At River Records, we believe documentation shouldn’t start from a blank page every time. Clinical care is continuous, and the record should reflect that. In this post, we share the philosophy behind Stream—our AI-powered, problem-oriented documentation platform—and explain why copy-paste behavior is not clinician error, but a system failure begging for a better solution.

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Notes Are Deadweight. Clinical Context Is the Future.
Blog, Our Approach Jacob Kantrowitz Blog, Our Approach Jacob Kantrowitz

Notes Are Deadweight. Clinical Context Is the Future.

For years, the clinical note has been treated as the centerpiece of medical documentation. But in practice, it’s become a relic of a paper-based past—bloated with repetition, slow to navigate, and ill-suited to the way clinicians actually think. At River Records, we’re reimagining documentation not as a series of static notes, but as a living, structured reflection of the patient. By organizing everything around medical problems rather than encounters, Stream gives clinicians the context they need without forcing them to dig through layers of outdated text. The result is faster reviews, clearer updates, and documentation that actually supports care.

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The Future of Live Documentation - Addressing the Growing Problem of Medical Documentation Overload
White Paper, The Problem, Our Approach Jacob Kantrowitz White Paper, The Problem, Our Approach Jacob Kantrowitz

The Future of Live Documentation - Addressing the Growing Problem of Medical Documentation Overload

As AI continues to transform healthcare, many assume it can fix the growing issue of documentation overload. While AI offers just-in-time summaries and automation, relying solely on it without improving how data is structured leads to bloated, disorganized charts. In our latest post, we explore why better organization—through problem-oriented documentation and structured data—is key to streamlining workflows, reducing costs, and enhancing patient care.

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Beyond Notes: Why It Is Time to Abandon an Outdated Documentation Paradigm
Research, Our Approach Jackson Steinkamp Research, Our Approach Jackson Steinkamp

Beyond Notes: Why It Is Time to Abandon an Outdated Documentation Paradigm

The medical chart—including notes, labs, and imaging results—should be reconceptualized as a dynamic, fully collaborative workspace organized by topic rather than time, writer, or data type. This will lead to better clinical outcomes and higher job satisfaction among clinicians, who will suffer less with decreased cognitive burden.

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