Insights from the Front Lines of Medical Documentation

We explore the root causes of information chaos, designing for clarity, and the thoughtful application of AI in medicine.

Why “Faster Notes” Won’t Fix Cognitive Overload
Blog, Our Approach, The Problem Jacob Kantrowitz Blog, Our Approach, The Problem Jacob Kantrowitz

Why “Faster Notes” Won’t Fix Cognitive Overload

Notes that write themselves are handy—but they don’t cure information overload. Clinicians still scroll through dozens of encounters to recover context. In this post we unpack why “faster notes” isn’t enough, show how persistent, problem-oriented threads cut cognitive load, and share what we’re building at River Records to keep every detail—labs, meds, follow-ups—exactly where you need it, every time.

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Part 2: Siloed Documentation in a Collaborative World
Blog, The Problem Alex Butler, MD, MS Blog, The Problem Alex Butler, MD, MS

Part 2: Siloed Documentation in a Collaborative World

The clinical note has been a cornerstone of medical documentation for decades. While this structure may have worked in the past, the note paradigm is increasingly out of place in today’s healthcare environment. In this post, we’ll explore how notes — organized around visits and not around problems— create information chaos in healthcare and why we need to move toward a new documentation model.

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The Future of Live Documentation - Addressing the Growing Problem of Medical Documentation Overload
White Paper, The Problem, Our Approach Jacob Kantrowitz White Paper, The Problem, Our Approach Jacob Kantrowitz

The Future of Live Documentation - Addressing the Growing Problem of Medical Documentation Overload

As AI continues to transform healthcare, many assume it can fix the growing issue of documentation overload. While AI offers just-in-time summaries and automation, relying solely on it without improving how data is structured leads to bloated, disorganized charts. In our latest post, we explore why better organization—through problem-oriented documentation and structured data—is key to streamlining workflows, reducing costs, and enhancing patient care.

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The Danger of Pre-Templated Information in Medical Records
Blog, AI in Clinical Practice Jacob Kantrowitz Blog, AI in Clinical Practice Jacob Kantrowitz

The Danger of Pre-Templated Information in Medical Records

Templating notes, exams, care plans, and histories can be bad for patient care, even if it's good for clinician efficiency. Clinical documentation ought to accurately reflect the hard work clinicians put into their care. Fortunately, large language models can help build better documentation that is reflective of the vibrancy of the patients they describe.

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Beyond Notes: Why It Is Time to Abandon an Outdated Documentation Paradigm
Research, Our Approach Jackson Steinkamp Research, Our Approach Jackson Steinkamp

Beyond Notes: Why It Is Time to Abandon an Outdated Documentation Paradigm

The medical chart—including notes, labs, and imaging results—should be reconceptualized as a dynamic, fully collaborative workspace organized by topic rather than time, writer, or data type. This will lead to better clinical outcomes and higher job satisfaction among clinicians, who will suffer less with decreased cognitive burden.

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A Web Application for Adrenal Incidentaloma Identification, Tracking, and Management Using Machine Learning
AI in Clinical Practice, Research Jackson Steinkamp AI in Clinical Practice, Research Jackson Steinkamp

A Web Application for Adrenal Incidentaloma Identification, Tracking, and Management Using Machine Learning

Incidental findings are a common medical problem that are prone to falling through the cracks of the medical system. Building safety net systems to identify, track, and to help manage these potentially dangerous findings can decrease the cognitive burden on physicians and lead to better outcomes for patients. In this manuscript, we present a software system designed to identify adrenal incidentalomas and track them over time.

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