Insights from the Front Lines of Medical Documentation

We explore the root causes of information chaos, designing for clarity, and the thoughtful application of AI in medicine.

Why Clinicians Copy-Paste: Designing for Persistence, Not Duplication
Our Approach, AI in Clinical Practice Jacob Kantrowitz Our Approach, AI in Clinical Practice Jacob Kantrowitz

Why Clinicians Copy-Paste: Designing for Persistence, Not Duplication

Clinicians aren’t copy-pasting out of laziness. They’re trying to preserve clinical context that still matters. In this post, we explore how our research into duplication in the EHR led us to rethink documentation persistence and build Problem Link, a feature that keeps medical problems connected over time.

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Our Approach to Clinical Documentation: A Philosophical Shift
Blog, Our Approach Jacob Kantrowitz Blog, Our Approach Jacob Kantrowitz

Our Approach to Clinical Documentation: A Philosophical Shift

At River Records, we believe documentation shouldn’t start from a blank page every time. Clinical care is continuous, and the record should reflect that. In this post, we share the philosophy behind Stream—our AI-powered, problem-oriented documentation platform—and explain why copy-paste behavior is not clinician error, but a system failure begging for a better solution.

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