At YaleTown Clinic in Vancouver, Nurse Practitioner Pippin O’Neill sees up to 45 patients a day. Her patients are older, affluent, and often expect immediate documentation and plans before leaving the room. With frequent accents, complex needs, and high demands, every visit requires precision — and speed.

Before Stream

Pippin was constantly running behind. She jotted small, often illegible notes to herself during the day, then spent hours later trying to reconstruct what each patient had said. Spelling corrections, drug names, and ICD-10 coding all added time and stress. Even simple documentation—like court letters or quick consults—felt burdensome.

Turning Point

Stream changed everything. Pippin now records ~18 consults per day and lets Stream handle the rest. It generates clean, accurate, structured notes—correct spelling, drug names, and ICD codes included. She copies the notes directly into her EMR, often without needing to make a single change. For the first time in years, she’s finishing her work on time.

Quick Benefits at a Glance

✅ Up to 18 consults captured and documented effortlessly each day

✅ Spelling, meds, and ICD codes handled automatically

✅ Works equally well for in-person and phone visits

✅ Enables real-time documentation and fewer follow-up errors

✅ More time to teach students and focus on clinical care

Why It Matters

For Pippin, Stream isn’t just a documentation tool—it’s a lifeline for longevity in practice. By reducing the cognitive burden of charting and helping her finish notes in real time, Stream makes space for better patient care and meaningful teaching. “It helps me practice longer, better, and be a better teacher to my students,” she says. “I love everything about it.”